India has a large pool of intellectual and human resource personnel. Along with that, the country has good IT infrastructure facilities. Here, you will get access to quality intellectual minds having great communication skills, well-versed in spoken English along with…
Category: Business
Points to Ponder Upon If Opting for Call Center Outsourcing in USA?
Call centers services are an integral part of every business firm. Without it, a company cannot boast of a stable and growing customer base. In fact, growth becomes really stagnant if call center services are not executed well. So, businesses…
Telephone Marketing Services: Tips and Benefits
The significance of telephone marketing services or telemarketing services cannot be overlooked. They help in increasing the revenue of your business by attracting the interested and the uninterested towards your products. The agents use their knowledge of the product and…
How a Ticketing System in Help Desk benefits Customer Service?
Any business owner who has provided customer support must be aware of the significance of help desk service. The help desk services providers are known for their ticketing system process to resolve customer’s issue. Tickets are provided for individual customer…
Business Process Outsourcing: Importing Efficiency and Success
Outsourcing is not a new concept anymore. Since the starting of the 21st century, outsourcing is drawing more and more businesses owing to so many benefits it offers. Businesses are now looking to handover specific tasks to offshore call centers.…
Indicators of a Quality Research
It becomes quintessential to research the market for the product or service which one is planning to venture a business into. However, prior to starting any business, there are many others essential tasks too including the research work too. Thankfully,…
Love Your Leads: Supercharge Your Sales Cycle with Lead Nurturing
Leads are considered to be a stepping stone for a successful sales cycle. Generally, businesses believe that a higher number of leads is directly proportional to them having better sales in the future. Crippled by this misbelief, organizations end up…
8 tips to establish a successful outbound communication
Bullying customers to extract money and sell your products or services is not what an outbound call centre should preach. Once a marketing guru said, “Timid salesman have skinny kids.” That does not mean agents will start bullying their customers.…
Why Do Companies Outsource — Benefits of Outsourcing
The concept of getting your work done by others at reduced priced has been in existence since the time businesses first began to flourish. If you were to believe industry pundits, outsourcing has always been in existence. Impacts of Arrival…
Why Data Verification Solution Providers Must Invest In Competent Tools?
The recent incidences related to data thefts at workplaces have opened the eyes of several entrepreneurs who were earlier reluctant to conduct comprehensive examination of all the job applicants and new recruits. It is so true that if you are…